FAW (+R)
Paed FA
FA Refresh

First Aid at Work 3-day level three course

RQF First Aid at Work (3 Day Program) - RQF First Aid at Work (2 Day Requalification)

This First Aid at Work course is available as a three-day program or two-day requalification course equipping you the delegate with the skills to deal with major and minor emergencies in the workplace.

You will gain the confidence to prioritise casualties and administer the relevant treatment.

Course Content

  • Health and safety regulations
  • Risk assessment
  • Contents of the first aid box
  • Dealing with emergency situations
  • Casualty communication
  • The initial assessment
  • Assessing for danger
  • Response checks
  • Calling for help (999/112)
  • Management of the airway
  • Checking for breathing
  • Secondary assessment
  • Body checks
  • Recovery position
  • Cardiac conditions
  • Cardio pulmonary resuscitation
  • The chain of survival
  • Safe use of an AED (defib)
  • Choking protocols
  • Resuscitation for children and babies

Highfield Awarding Body for ComplianceAoFA Member Logo

Dealing with a casualty who has:

  • Sustained a bleed
  • Been burnt or scalded
  • Shock
  • Broken bones, fractures, and dislocations
  • Soft tissue injuries, sprains, strains
  • Eye injuries

Head and neck injuries

  • Concussion
  • Compression
  • Skull fracture
  • Spinal fracture

Miscellaneous conditions

  • Asthma
  • Anaphylactic shock
  • Diabetes
  • Poisoning


Candidates are assessed on their practicals skills throughout the course and complete written question papers.


Emergency First Aid at Work 1-day level two course

The 1-day Emergency First Aid at Work level 1 qualification is for those who are working, or preparing to work, within industry who would like to become an Emergency First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981. Subjects include Incident Management, Dealing with an Unconscious Casualty, CPR, Dealing with Shock, and Minor Injuries.

On the course, learners will be given their own manual as well as a delegate pack containing all the first aid items necessary for practical aspects of this training.

Learning Outcomes - The Learner will:

1. Understand the role and responsibilities of a first aider
2. Be able to assess an incident
3. Be able to manage an unresponsive casualty who is breathing normally
4. Be able to manage an unresponsive casualty who is breathing normally
5. Know how to recognise and assist a casualty who is choking
6. Be able to manage a casualty with external bleeding
7. Be able to manage a casualty who is in shock
8. Be able to manage a casualty with a minor injury

Highfield Awarding Body for ComplianceAoFA Member Logo

Course Content

  • Aims of first aid
  • Legislative requirements relating to first aid
  • Responsibilities of the first aider
  • Completion of an accident report form
  • Barrier devices
  • Scene survey
  • Primary survey
  • Secondary survey
  • Recovery position
  • Effective communication
  • Principles of resuscitation
  • Respiratory system
  • CPR
  • Safe use  of an AED (Defibrillator)
  • Obstructed airway and choking
  • Circulatory system
  • External bleeding and embedded objects
  • Shock
  • Partial and generalised seizures
  • Concussion
  • Minor burns and scalds
  • Foreign objects ( eye, nose, ear and mouth)
  • Partially and fully embedded splinters

AED Course InfoGeneral Course OutcomesCourse Outcomes 1Course Outcomes 2

The Level 2 AED & CPR Course

Assorted AEDs

This 1-day level 2 Cardio-Pulmonary Resuscitation & Automated External Defibrillator qualification is perfect for learners who require further training or wish to build on their knowledge and skills in First Aid in general and this subject area in particular.

It is ideal for first aiders in the workplace or members of the public in locations where there is access to a defibrillator. The course provides excellent training in the safe, quick and efficient utilisation of cardiopulmonary resuscitation techniques and automated external defibrillation devices

General Course Outcomes - The Learner will:

  • Understand basic life support requirements
  • Be able to use CPR techniques and AED
  • Be able to demonstrate post-resuscitation procedures
  • Be able to perform user maintenance & troubleshoot problems
  • Understand the safe use of an automated external defibrillator

Learning Outcomes 1

Module 1

Principles of Resuscitation: By the end of this module learners will be able to:

  • Describe the principles that underpin basic life support
  • Explain circumstances why resuscitation is performed
  • Explain why early intervention is necessary
  • Describe different types of cardiopulmonary arrest.

Module 2

Basic life support techniques: By the end of this module learners will be able to:

  • Demonstrate cardiopulmonary resuscitation
  • Demonstrate compression only resuscitation
  • Demonstrate use of resuscitation barrier devices
  • Demonstrate how to manage a choking casualty
  • Demonstrate the use of an AED
  • Describe the differences when using an AED on a child.

Learning Outcomes Cont/…

Module 3

Post-resuscitation procedures: By the end of this module learners will be able to:

  • Place a casualty in the recovery position
  • Identify risks when placing casualty in recovery position
  • Describe handover and reporting procedures.

Module 4

AED maintenance & troubleshooting: By the end of this module learners will be able to:

  • Identify when a defibrillator battery requires changing
  • Identify when electrode pads need changing
  • Troubleshoot problems if the AED malfunctions

Module 5

AED safety considerations: By the end of this module learners will be able to:

  • Describe the safety considerations when using AEDs
Paediatric Course InfoPaediatric Course Content 1Paediatric Course Content 2

Paediatric First Aid 2-day level three course

This Paediatric First Aid Level 3 two day course is for persons who are working with infants and young children or those who are working towards an NVQ in Childcare and Education (teachers, au pairs/nannies and playgroup leaders).

This qualification teaches theoretical and practical aspects in First Aid techniques that are particular to infants aged 0 to 1 year, and children aged from 1 year old to the start of puberty.

Students will become accustomed to the role of the paediatric first aider and be able to assess and respond appropriately to an emergency condition, for example; a child or an infant who is unresponsive, has an airway blockage or is suffering from shock.

As you will see from the course content below, this is an extremely busy course and is as intense as the Level 3 First Aid at Work course.

We at Crisilience feel that this course justifies a 3 day attendance, whereas our Awarding Body states, "It was agreed with the First Aid Awarding Organisation Forum, Skills for Care and Development and the Sector Skills Council for the qualification that, in addition to this guidance the minimum contact hours, excluding breaks, should be a minimum period of 12 contact hours, which normally equates to a two day programme."

Although we strongly feel that the course should run over three days, this has not in any way impacted the cost of this course by adding the extra day, which we believe is very beneficial to the learner as the lessons will be delivered at a slower and more relaxed tempo allowing positive information retention and excellent learning outcomes, after all, the welfare and well-being of children is very important.

Course Content 1

1. Responsibility of a Paediatric First Aider
2. Minimising the risk of infection to self and others
3. First aid and personal protective equipment required for emergencies
4. Using first aid and personal protection equipment safely
5. Information required to be included in an accident report/incident record and how to record it
6. Reporting procedures following an accident/incident
7. Definition of an infant and a child for the purposes of first aid treatment
8. Conducting a scene survey
9. Conducting a primary survey of an infant and a child
10. When to call for help
11. The information required to be given when obtaining assistance
12. Assessing the level of consciousness of an infant and a child
13. The reasons why an infant and a child should be placed in the recovery position
14. Placing an infant and a child in the recovery position
15. Continually monitor an infant and a child whilst they are in the recovery position
16. Assisting an infant and a child who is experiencing a seizure
17. Identifying when to administer Cardio Pulmonary Resuscitation (CPR) to an unresponsive infant and an unresponsive child who is not breathing normally
18. Administering CPR using an infant and a child manikin
19. Identify when a foreign body airway obstruction is mild and severe
20. Administering first aid to an infant and a child who is choking
21. The types and severity of bleeding
22. The effects of severe blood loss in an infant and a child
23. Controlling external bleeding
24. Define the term ‘shock’ relevant to first aid
25. Recognising an infant and a child who is suffering from shock
26. Managing the effects of shock

Course Content Cont/…

27. Common triggers for anaphylaxis
28. Recognising anaphylaxis in an infant and a child
29. Administering first aid for an infant and a child with anaphylaxis
30. Types of fractures
31. Recognising suspected fractures, dislocations, sprains and strains
32. Administering first aid for suspected fractures, dislocations, sprains and strains
33. Recognising suspected concussion, skull fracture, cerebral compression and spinal injury
34. Administering first aid for suspected concussion, skull fracture, cerebral compression & spinal injury
35. Conditions affecting the eyes, ears and nose
36. Recognising sickle cell crisis, diabetic emergencies, asthma attack, allergic reaction, meningitis and febrile convulsions
37. Managing sickle cell crisis, diabetic emergencies, asthma attack, allergic reaction, meningitis and febrile convulsions
38. The effects of extreme cold and heat
39. Managing the effects of extreme cold and heat
40. Safely managing an incident involving electricity
41. Treating a casualty of electric shock
42. Recognising the severity of burns and scalds
43. Managing burns and scalds
44. Routes that poisonous substances take to enter the body
45. Sources of information for treating those affected by sudden poisoning
46. Managing sudden poisoning
47. The severity of bites and stings
48. Managing bites and stings
49. Administering first aid for small cuts, grazes, bumps and bruises, small splinters and nose bleeds
50. What and how to record Information that is required to record illnesses, injuries and emergencies
51. Confidentiality procedures for recording, storing and sharing information


e-Learning, it's never too late

First Aid Refresher


  • Online First Aid Refresher (Theory only)
  • Practical elements must be performed face to face with an instructor

Although a First Aid at Work Refresher is not compulsory, the HSE and all awarding bodies “strongly” recommend that all qualified first aiders undergo an annual yearly FAW Refresher.

Having done your full course, be it FAW level 3 or EFAW level 2, you may never have to use your skills and you may also not review your training until your certificate expires and you have to re-sit or re-qualify 3 years later. Will you remember it all? If you had to use your training as a first aider, would you be competent?


Emergency Response Team (ERT) Training

We offer the following 2-day Emergency Response Team (ERT) Training based on our CIMAT (Critical Incident Management & Awareness Training) program.

First, REMEMBER “Run-Hide-Tell”.  If the situation dictates that an ERT can respond, this training could save more lives. Nationally, 40% of deaths in the UK are attributed to catastrophic bleeding,

Our Emergency Response Team (ERT) Training program is a major product of our CIMAT program and is directed at individuals within organisations who are part of an Emergency Response Team (ERT), who would generally consist of Security, Fire Marshals and First Aiders and members of the Crisis Management Team. It also allows room to enable general employees who are not part of an ERT to support and or react effectively and confidently to a critical incident.

What’s the training for?

Training in dealing with Catastrophic injuries (Aftermath of attack) where the attack would/could include: (or a multiple of all)

  • Knife Attack (KA)
  • Active Shooter (AS)
  • IED (Bomb blast injuries – amputations, burns, catastrophic bleeding etc)
  • PBIED (Person-Borne Improvised Explosive Device)
  • Aggressive Vehicle As Weapon (AVAW)

How big can a class be?

Our ERT Course will cater for a maximum of 3 cohorts over a two-day intensive program, allowing a maximum of 36 learners (12 per cohort).

It is important that learners have a current First Aid qualification as a pre-requisite to undertaking the program and that they should still have good knowledge. The importance of basic first aid is based on the advanced levels of learning involved in our course.

We offer pre-ERT course refreshers for those that need to “pep-up” their skills and we also offer First Aid at Work (FAW 3-day), Emergency First Aid at Work (EFAW 1-day) for those who have no basic first aid training

ERT includes:

FAW level

Major wounds (moderate to severe but non-catastrophic) associated with any terrorist type attack mentioned above:

  • Bleeding
  • Bones
  • Burns

Advanced pre-hospital care

  • CPR
  • AED
  • Airway Management
  • Bag – Valve – Mask (BVM)
  • Emergency Oxygen
  • Casualty Evacuation (emergency environment situations)

Catastrophic Injuries

  • Catastrophic Bleeding
  • Tourniquets (manufactured and Improvised)
  • Celox haemostatic Dressings, Granules and Granules applicator
  • Soak Gauze
  • Pressure Bandages (Israeli and other types)

All the above will be delivered over two days, day 2 culminating in live scenarios with extremely realistic casualties displaying theatrical/cinematic wounds (critical amputations, bleeding and burns) which the learners will have to deal with and effectively and efficiently manage. Feedback will be given to all learners and clients.

Click here to see our program Outline.

For more information on this 2-day intensive course please click the button below


Severe Blast Burns Amputated Leg

CIMAT Seminar

Critical Incident Management & Awareness Training (CIMAT) seminars

Our CIMAT Seminar contains three elements to support awareness in the event of a terrorist attack and should that attack escalate into a hostage situation this is also covered.

  • Security Awareness (foundational element)
  • Terrorist Attack
  • Hostage Awareness

The foundational element of our seminar, Security Awareness, is vital to our whole CIMAT program as it provides the attendees with a better perspective on how they can protect their organisation, themselves and their families.

Surprise is one of the main factors of any successful attack which is, in most cases, preceded by some form of surveillance and planning. One of the main factors in mitigating surprise is awareness and being cognisant of one’s surroundings and changing events.

We are all continually aware of the number of growing incidence of terrorist attacks throughout the world and in particular, those that have occurred on our own soil. The terrorists’ methods of attacks are flexible and they have an array of such to use, example:

  • Active Shooter
  • Knife attacks
  • IED (Improvised Explosive Device) – planted
  • PBIEB (Person Borne Improvised Explosive Device) Suicide
  • VBIED (Vehicle Borne Improvised Expolsive Device)
  • VAAW (Vehicle As Attack Weapon) Pedestrian Road Ramming
  • Chemical attack
  • Combination of any or all the above

Our full seminar is delivered over 3 hours and attendees are given a link to our Learner Management System (LMS), where they can quickly review each element of the seminar and answer a short quiz at the end of each. Employers will be provided with learner retention reports from the LMS, which makes our seminar measurable for its effectiveness and can be added to an organisation’s employee development program. We believe that this really adds value to our clients.

Please feel free to download our CIMAT Seminar Intro slides (in PDF format)

If you would like to know more about our CIMAT seminars, please click the button below, you can also visit the CIMAT Group website at