First aid training courses
in Middlesex and across the UK
Learn all the first aid skills to handle any emergency situation you may find yourself in. Get in touch with us at Crisilience Ltd, Northolt for our first aid training courses. All our first aid courses are certificated and Ofqual regulated
Basic first aid training
Our clients range from individuals, media, oil & gas and software corporations, education companies, police forces, masonic institutions, local council and communities, doctors’ surgeries and last but not least; Scouts.
We can teach your employees at your location or one of ours
Get in touch with us to enrol on one of our first aid or Emergency Response Team (ERT) training courses.
First Aid at Work (FAW(+R))
This course is available as a 3-day programme or a 2-day requalification course. It equips you with the skills to deal with major and minor emergencies in the workplace. You will gain the confidence to prioritise causalities and administer the appropriate treatments.
Your current certificate must not have expired longer than 28 days to take the requalification course, otherwise you will be required to re-sit the full three-day FAW course. We always let our clients know in advance of expiry so they can save time and money with their training schedules
For more information on this course click below.
First Aid at Work 3-day level three course
RQF First Aid at Work (3 Day Program)
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RQF First Aid at Work (2 Day Re-qualification)
This First Aid at Work course is available as a three-day program or two-day requalification course equipping you or your employees with the skills to deal with major and minor emergencies in the workplace.
This qualification launched on 1st October 2017 and replaced the Level 3 Award in First Aid at Work (QCF).
Learners will gain the confidence to prioritise casualties and administer the relevant treatment.
Course Content
Course Content Cont/…
Who is this qualification for?
This qualification is aimed at learners who wish to become first-aiders in the workplace. This qualification meets the requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.
How long will it take?
To complete this qualification learners should expect to undertake 22 hours of learning, typically over three days, with a minimum contact time of 18 hours.
Topics covered
The qualification covers knowledge such as the roles and responsibilities of the first aider, how to assess an incident and recognising signs and symptoms of injury and illness. The qualification also covers first aid skills in CPR and use of an AED and assisting a casualty who is suffering from major injury and illness such as chest injuries, spinal injuries and anaphylaxis.
Assessment method
This qualification is assessed by a practical demonstration and written/oral questioning.
Emergency First Aid at Work (EFAW)
This is a 1-day, level 3 qualification course for those who wish to become an Emergency First-aider in their workplace. The subjects in this course include incident management, dealing with an unconscious casualty, CPR, dealing with shock and treating minor injuries. Students will be given their own manual, along with a delegate pack containing all the first aid items necessary for the practical aspects of the training.
For more information on this course click below.
Emergency First Aid at Work (EFAW)
This is a 1-day, level 3 qualification course for those who wish to become an Emergency First-aider in their workplace. The subjects in this course include incident management, dealing with an unconscious casualty, CPR, dealing with shock and treating minor injuries. Students will be given their own manual, along with a delegate pack containing all the first aid items necessary for the practical aspects of the training.
For more information on this course click below.
Emergency First Aid at Work 1-day level three course
The 1-day Emergency First Aid at Work (EFAW) Level 3 RQF qualification is for those who are working, or preparing to work, within the industry who would like to become an Emergency First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981.
This qualification launched on 1st October 2017 and replaced the Level 2 Award in Emergency First Aid at Work (QCF).
On the course, learners will be given their own manual as well as a delegate pack containing all the first aid items necessary for practical aspects of this training.
Learning Outcomes Unit 1 – The Learner will:
1. Understand the role and responsibilities of a firstaider
2. Be able to assess an incident
3. Be able to manage an unresponsive casualty who is breathing normally
4. Be able to manage an unresponsive casualty who is not breathing normally
5. Know how to recognise and assist a casualty who is choking
6. Be able to manage a casualty with external bleeding
7. Be able to manage a casualty who is in shock
8. Be able to manage a casualty with a minor injury
Course Summary
(1 hour)
Course Summary Cont/…
Who is this qualification for?
This qualification is aimed at learners who wish to become emergency first-aiders in the workplace.The qualification meets the requirements for training emergency first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.
How long will it take?
To complete this qualification learners should expect to undertake 7 hours of learning, typically over one day, with a minimum contact time of 6 hours.
Topics covered
The qualification covers knowledge such as the roles and responsibilities of the first aider and how to assess an incident. The qualification also covers first aid skills in CPR and use of an AED, providing first aid to a casualty who is choking and dealing with external bleeding and hypovolaemic shock.Assessment method
This qualification is assessed by a practical demonstration and written/oral questioning.AED and BLS
This is a 1-day course perfect for students who wish to further their knowledge and skills in first aid. It is a Cardio-Pulmonary Resuscitation and Automated External Defibrillator qualification course and is ideal for first-aiders working in locations with access to a defibrillator. The course provides training in the safe, quick and efficient utilisation of CPR techniques and AED devices.
For more information on this course click below.
The Level 2 AED & CPR Course
This 1-day level 2 Cardio-Pulmonary Resuscitation & Automated External Defibrillator qualification is perfect for learners who require further training or wish to build on their knowledge and skills in First Aid in general and this subject area in particular.It is ideal for first aiders in the workplace or members of the public in locations where there is access to a defibrillator. The course provides excellent training in the safe, quick and efficient utilisation of cardiopulmonary resuscitation techniques and automated external defibrillation devices
General Course Outcomes – The Learner will:
Understand basic life support requirements
Be able to use CPR techniques and AED
Be able to demonstrate post-resuscitation procedures
Be able to perform user maintenance & troubleshoot problems
Understand the safe use of an automated external defibrillator
Learning Outcomes 1
Module 1
Principles of Resuscitation: By the end of this module learners will be able to:
Describe the principles that underpin basic life support
Explain circumstances why resuscitation is performed
Explain why early intervention is necessary
Describe different types of cardiopulmonary arrest.
Module 2
Basic life support techniques: By the end of this module learners will be able to:
Demonstrate cardiopulmonary resuscitation
Demonstrate compression only resuscitation
Demonstrate use of resuscitation barrier devices
Demonstrate how to manage a choking casualty
Demonstrate the use of an AED
Describe the differences when using an AED on a child.
Learning Outcomes Cont/…
Module 3
Post-resuscitation procedures: By the end of this module learners will be able to:
Place a casualty in the recovery position
Identify risks when placing casualty in recovery position
Describe handover and reporting procedures.
Module 4
AED maintenance & troubleshooting: By the end of this module learners will be able to:
Identify when a defibrillator battery requires changing
Identify when electrode pads need changing
Troubleshoot problems if the AED malfunctions
Module 5
AED safety considerations: By the end of this module learners will be able to:
Describe the safety considerations when using AEDs
Paediactric First Aid
This is a 2-day, level 3 course for people working with infants and young children. Those working in child care or education fields are recommended this course. This course teaches theoretical and practical aspects of first aid techniques that are particular to infants and children. Students will be able to assess and respond appropriately to an emergency situation where a child is unresponsive, has an airway blockage or is suffering from shock.
For more information on this course click below.
There will likely be a need to administer airway management equipment and to provide emergency oxygen in conjunction with a defibrillator. where there is severe or traumatic blood loss, the casualty’s vital organs and particularly their brain will require oxygen to keep them alive.
Paediactric First Aid
This is a 2-day, level 3 course for people working with infants and young children. Those working in child care or education fields are recommended this course. This course teaches theoretical and practical aspects of first aid techniques that are particular to infants and children. Students will be able to assess and respond appropriately to an emergency situation where a child is unresponsive, has an airway blockage or is suffering from shock.
For more information on this course click below.
There will likely be a need to administer airway management equipment and to provide emergency oxygen in conjunction with a defibrillator. where there is severe or traumatic blood loss, the casualty’s vital organs and particularly their brain will require oxygen to keep them alive.
Paediatric First Aid 2-day level three course
This Paediatric First Aid Level 3 two day course is for persons who are working with infants and young children or those who are working towards an NVQ in Childcare and Education (teachers, au pairs/nannies and playgroup leaders).
This qualification teaches theoretical and practical aspects in First Aid techniques that are particular to infants aged 0 to 1 year, and children aged from 1 year old to the start of puberty.
Students will become accustomed to the role of the paediatric first aider and be able to assess and respond appropriately to an emergency condition, for example; a child or an infant who is unresponsive, has an airway blockage or is suffering from shock.
As you will see from the course content below, this is an extremely busy course and is as intense as the Level 3 First Aid at Work course.
We at Crisilience feel that this course justifies a 3 day attendance, whereas our Awarding Body states, “It was agreed with the First Aid Awarding Organisation Forum, Skills for Care and Development and the Sector Skills Council for the qualification that, in addition to this guidance the minimum contact hours, excluding breaks, should be a minimum period of 12 contact hours, which normally equates to a two-day programme.”
Although we strongly feel that the course should run over three days, this has not in any way impacted the cost of this course by adding the extra day, which we believe is very beneficial to the learner as the lessons will be delivered at a slower and more relaxed tempo allowing positive information retention and excellent learning outcomes, after all, the welfare and well-being of children is very important
Course Content 1
1. Responsibility of a Paediatric First Aider
2. Minimising the risk of infection to self and others
3. First aid and personal protective equipment required for emergencies
4. Using first aid and personal protection equipment safely
5. Information required to be included in an accident report/incident record and how to record it
6. Reporting procedures following an accident/incident
7. Definition of an infant and a child for the purposes of first aid treatment
8. Conducting a scene survey
9. Conducting a primary survey of an infant and a child
10. When to call for help
11. The information required to be given when obtaining assistance
12. Assessing the level of consciousness of an infant and a child
13. The reasons why an infant and a child should be placed in the recovery position
14. Placing an infant and a child in the recovery position
15. Continually monitor an infant and a child whilst they are in the recovery position
16. Assisting an infant and a child who is experiencing a seizure
17. Identifying when to administer Cardio Pulmonary Resuscitation (CPR) to an unresponsive infant and an unresponsive child who is not breathing normally
18. Administering CPR using an infant and a child manikin
19. Identify when a foreign body airway obstruction is mild and severe
20. Administering first aid to an infant and a child who is choking
21. The types and severity of bleeding
22. The effects of severe blood loss in an infant and a child
23. Controlling external bleeding
24. Define the term ‘shock’ relevant to first aid
25. Recognising an infant and a child who is suffering from shock
26. Managing the effects of shock
Course Content Cont/…
27. Common triggers for anaphylaxis
28. Recognising anaphylaxis in an infant and a child
29. Administering first aid for an infant and a child with anaphylaxis
30. Types of fractures
31. Recognising suspected fractures, dislocations, sprains and strains
32. Administering first aid for suspected fractures, dislocations, sprains and strains
33. Recognising suspected concussion, skull fracture, cerebral compression and spinal injury
34. Administering first aid for suspected concussion, skull fracture, cerebral compression & spinal injury
35. Conditions affecting the eyes, ears and nose
36. Recognising sickle cell crisis, diabetic emergencies, asthma attack, allergic reaction, meningitis and febrile convulsions
37. Managing sickle cell crisis, diabetic emergencies, asthma attack, allergic reaction, meningitis and febrile convulsions
38. The effects of extreme cold and heat
39. Managing the effects of extreme cold and heat
40. Safely managing an incident involving electricity
41. Treating a casualty of electric shock
42. Recognising the severity of burns and scalds
43. Managing burns and scalds
44. Routes that poisonous substances take to enter the body
45. Sources of information for treating those affected by sudden poisoning
46. Managing sudden poisoning
47. The severity of bites and stings
48. Managing bites and stings
49. Administering first aid for small cuts, grazes, bumps and bruises, small splinters and nose bleeds
50. What and how to record Information that is required to record illnesses, injuries and emergencies
51. Confidentiality procedures for recording, storing and sharing information
First Aid Refresher Courses
Although refresher courses are not obligatory, the HSE and all awarding bodies “strongly recommend” that qualified first-aiders undergo an annual 3-hour refresher. We can offer you online Theory Refresher courses on our Student Management System (LMS), this covers the theory aspect only.
Having theoretical first aid knowledge is good but It is important that you refresh your practical skills in a classroom with us. It is usual for training companies to charge for refreshers, Crisilience clients always receive “free” annual refreshers. What does the HSE say about first aid training providers?
For more information on our first aid refresher course click below.
First Aid Refresher
This relates to our “theory only” Online First Aid Refresher
Practical elements must be performed face to face with an instructor.
Although a First Aid at Work Refresher is not compulsory, the HSE and all awarding bodies “strongly” recommend that all qualified first aiders undergo an annual 3-hour refresher.
Having done your full course, be it FAW level 3 or EFAW level 3 etc, you may never have to use your skills and you may also not review your training until your certificate expires and you have to re-sit or re-qualify 3 years later. Will you remember it all? If you had to use your training as a first aider, would you be competent?
Why not consider doing our FAW Refresher on-line on our Learner Management System (LMS)?
Currently, it’s free as it is in BETA stage, (We have the first 5 modules up already). Yes, modules, they are bite-sized with a small quiz at the end of each module. You can do a module at a time and return anytime you wish to continue, the quiz is timed and must be done in one sitting, we have allowed an extremely generous 30 minutes for each quiz, which in reality, could be completed in 5 minutes. When all 20 or so modules are complete there will be a grand quiz, which will test you on all your theoretical knowledge.
If you feel you didn’t do as well as you expected on any quiz, you can always try it again. In future, the FAW refresher will only be accessed by Crisilience clients and those we have taught for other training organisations. So jump in now and register on our Education site while you have the chance. If you have already registered, visit our LMS site. Of course, we’d appreciate any and all feedback regarding the modules or the program in its entirety.
To register on our LMS for you online refresher (Theory Only) please click below.
Enrol on our first aid training courses to learn how to handle emergencies. Call Crisilience Ltd on
07889 151 757
Based in Northolt, we can provide courses to students across Middlesex and the UK.
Want to learn first aid or advanced first aid in case of an emergency? Enrol on our First Aid and Emergency Response Team (ERT) courses. Contact us on
07889 151 757
Ofqual’s Responsibilities
Ofqual are responsible for making sure that:
* regulated qualifications reliably indicate the knowledge, skills and understanding students have demonstrated.
* assessments and exams show what a student has achieved.
* people have confidence in the qualifications that they regulate.